What We Collect and Why We Collect It
When you open an account with taka23, we collect the information needed to verify your identity, process your transactions and keep your account secure. This includes your name, contact details, device identifiers and payment method references — for example, the mobile wallet number linked to your
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bKash, Nagad or Rocket account. We do not store your full wallet PIN or bank credentials; only the reference needed to match your deposit or withdrawal request to your account record. We also collect session data: which pages you visited, how long you spent on them,
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and the device and browser you used to connect. This helps us fix issues faster and keep the platform working on the mobile browsers our members use most. Data linked to your payment methods — bKash, Nagad, Rocket — is handled under our payment processing obligations
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and is not shared with third parties for marketing. Where local law in Bangladesh requires us to retain certain records for a defined period, we follow that requirement and delete data once the retention window closes. You can request a copy of the personal data we
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hold for your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.